Eden Terms of Service 2.0
Last Updated: Sep 28th 2024
Disclaimer
1. Nature of Service: Eden is an Artificial Intelligence (AI) chatbot and is not a real person. Eden provides general wellness and self-improvement information and is designed for informational and entertainment purposes only.
2. No Medical Diagnosis or Treatment: Eden does not offer medical advice, diagnosis, or treatment. The content provided by Eden, including text, graphics, and other material, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
3. No Therapy or Therapist-Client Relationship: The information and exercises provided by Eden are not a substitute for therapy or professional mental health care. No therapist-client relationship is formed by using Eden. Eden is not a licensed therapist and cannot provide you with any form of therapy or counseling.
4. Crisis Situations: If you are in a crisis or if you or any other person may be in danger or experiencing a mental health emergency, do not use this app. Please call your local crisis hotline or visit https://simple.wikipedia.org/wiki/List_of_suicide_crisis_lines for immediate help. An AI like Eden is not capable of providing the assistance required in emergency situations.
5. General Nature of Content: The content generated by Eden is general in nature and not tailored to your specific circumstances. It should not be relied upon for making decisions about your mental health or well-being. Your situation and needs are unique, and Eden's general content may not be suitable for everyone.
6. Limitation of Liability: By using Eden, you agree that its creators, developers, and affiliates are not liable for any direct, indirect, incidental, consequential, or punitive damages, or any other losses or damages, resulting from your use of or reliance on Eden.
7. Age Requirement: By using Eden, you affirm that you are at least 13 years of age. Eden is not intended for children under 13
8. Acknowledgment: By using Eden, you acknowledge that you have read and understood this disclaimer and agree to its terms. 1. If you are an EU citizen or resident under 16 years old, do not sign up for the Services – you are not authorized to use them.

**Disclaimer: Eden is Not a Therapeutic Service**It's important to understand that Eden is not a provider of medical, psychiatric, psychological, or therapeutic services. The Services are intended for general information, entertainment, and communication purposes only and should not be considered a substitute for professional advice, diagnosis, or treatment. If you are in need of medical or mental health services, please seek the assistance of a qualified healthcare provider.These Terms of Service are an agreement formed between you and The Consciousness Lab, Inc. They cover the website available at Eden (the “Website”), the Eden mobile application (the “App”) and the Eden Discord group (also the “App”). In these Terms we’ll sometimes refer to Eden. as “Eden,” “Company,” “we,” or “us.” We’ll refer to our Website, Discord and App, together with any content, tools, features and functionality offered on or through them, as the “Services.”These Terms govern your access to and use of the Services. Please read them carefully, as they include important information about your legal rights. By accessing or using the Services, you’re agreeing to these Terms. If you don’t understand or agree to these Terms, please don’t use the Services.In these Terms, “you” and “your” means you as the user of the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.NOTE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. By agreeing to these Terms, you agree to resolve all disputes with us through binding individual arbitration. That means you also waive any right to have those disputes decided by a judge or jury, and you waive your right to participate in class actions, class arbitrations, or representative actions. You have the right to opt out of arbitration as explained below.Use of the Services

Your Registration Obligations. When you register to use the Services, you agree to provide accurate and complete information about yourself. If you are under 13 years old OR if you are an EU citizen or resident under 16 years old, do not sign up for the Services – you are not authorized to use them.

**Member Account, Password and Security.**You are responsible for maintaining the confidentiality of your password and account, and for all activities that occur under your password or account. You agree to immediately notify Eden of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session when accessing the Services. Eden will not be liable for any loss or damage arising from your failure to comply with this paragraph.

**General Practices Regarding Use and Storage.**You acknowledge that Eden may establish general practices and limits concerning use of the Services. These may include, without limitation, the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on Eden’s servers on your behalf. You agree that Eden has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded to the Services. You acknowledge that Eden reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that Eden reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

**Email Notifications.**You consent to receive notifications from us electronically to the e-mail address you provide to us. These notifications may be about your account, changes to our service, or other updates or marketing relating to our platform.

**Conditions Of Use User Conduct.**In addition to agreeing to comply with our Community Guidelines, which are incorporated herein, you agree to comply with the following conditions in using the Services. You are solely responsible for all Content you submit to the Services. (When we say “Content you submit” and similar terms, we mean anything you seek to post, transmit, or share, including but not limited to text, images, sounds, video, graphics, information, or other data.) You agree not to submit any Content that:(i) infringes any intellectual property or other proprietary rights of any party;(ii) you do not have a right to submit;(iii) contains software viruses or any computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;(iv) poses a privacy or security risk to any person;(v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation;(vi) is threatening, abusive, harassing, tortious, bullying, or excessively violent;(vii) is defamatory, libelous, or verifiably false with the purpose of harming others;(viii) constitutes hate speech that demeans or promotes discrimination or violence on the basis of race, ethnicity, gender, religion, age, or other social, physical or mental characteristics;(ix) is obscene or pornographic;(x) constitutes sexual harassment;(xi) constitutes sexual exploitation or abuse of a minor, including sharing child sexual exploitation or abuse imagery or content, grooming, or sexual extortion;(xii) glorifies self-harm, including self-injury, suicide, or eating disorders;(xiii) promotes terrorism or violent extremism;(xiv) furthers or promotes criminal activity;(xv) seeks to buy or sell illegal drugs;(xvi) facilitates fully automated decision making that adversely impacts a person’s legal rights or creates a binding, enforceable obligation;(xvii) seeks to provide medical, legal, financial or tax advice;(xviii) interferes with or disrupts the Services or servers or networks connected to the Services,(xix) interferes with or appropriates any person’s right of publicity by using their name, likeness or persona (a) without permission and (b) outside a permissible context such as non-commercial parody or public commentary; or(xx) in the sole judgment of Eden, is objectionable or that restricts or inhibits any other person from using or enjoying the Services, or which may expose Eden or its users to any harm or liability.You likewise agree not to do any of the following in connection with your use of the Services:(i) disobey any requirements, procedures, policies or regulations of networks connected to the Services;(ii) violate any applicable law or regulation;(iii) impersonate any person or entity, or misrepresent your affiliation with a person or entity;(iv) solicit personal information from anyone under the age of 18;(v) harvest or collect email addresses or other contact information of other users from the Services by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;(vi) obtain or attempt to obtain any information through any means not intentionally made available or provided for through the Services;(vii) lease, lend, sell or sublicense any part of the Services;(viii) try to evade any technological measure designed to protect the Services or any technology associated with the Services; or (ix) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any Services source code, in whole or in part (unless a portion of code within the Services is released as open source and the open source license governing such code expressly permits reverse engineering, copying or other modification). To the extent Eden chooses to support voice or audio features, you agree not to do any of the following in connection with your use of the Services: (i) submit voice recordings of third parties (including but not limited to celebrities) without their consent; (ii) use any Eden voice feature to engage in “deepfakes” or impersonation of any kind, including but not limited to those that create political misinformation, perpetrate frauds or scams, impugn the reputation of third parties, or otherwise amount to harmful conduct. We reserve the right to investigate and take appropriate action against anyone who we conclude, in our sole discretion, has violated the provisions above. That action may include, without limitation, removing Content from the Services, suspending or terminating your account, and reporting you to law enforcement.

**Intellectual Property Rights Content You Submit.**As a private journaling service, we respect and protect your privacy. You retain full ownership of any intellectual property rights that you hold in the content that you create or own ("User Content"). When you upload or submit content to our Services, you give Eden permission to store and protect this content on your behalf. We will not use, host, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, or distribute your User Content for any other purposes.

**Services Content, Software and Trademarks.**You acknowledge and agree that the Services may contain content or features protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. In connection with your use of the Services you will not engage in or use any data mining, robots, scraping or similar automated data gathering or extraction methods. If you are blocked by us from accessing the Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the Services or content on the Services other than as specifically authorized herein is strictly prohibited. Any rights not expressly granted herein are reserved by us.The Eden name and logos are copyrights of Eden. Other trademarks used and displayed via the Services may be trademarks of their respective owners who may or may not endorse or be affiliated with or connected to Eden. Nothing in these Terms or the Services should be construed as granting any license or right to use any of Eden Trademarks without our prior written permission in each instance. All goodwill generated from the use of Eden will inure to our exclusive benefit.

Copyright Complaints
Eden respects the intellectual property of others, and we ask our users to do the same.Eden may also at its sole discretion limit access to the Services or terminate the registrations of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. Third Party Websites and Services The Services or third parties may provide links or other access to other sites and resources on the Internet or to third-party applications. Eden has no control over such sites, resources or applications and Eden is not responsible for and does not endorse them. You acknowledge and agree that Eden will not be responsible or liable, directly or indirectly, for any damage or loss caused by reliance on any content, events, goods or services available on or through any such sites, resources or applications. Any dealings you have with third parties found while using the Services are between you and the third party, and you agree that Eden is not liable for any loss or claim that you may have against any such third party.

**Indemnity and Release**
You agree to release, indemnify and hold Eden and its affiliates and their officers, employees, directors and agents harmless from any and all losses, damages, and expenses of any kind arising out of or relating to your use of the Services. Without limiting the foregoing, the release and indemnification described above includes reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Services.If you are a California resident, you waive California Civil Code Section 1542, which says:A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.

**Disclaimer of Warranty**
Your use of the Services is at your sole risk. The site is provided on an “AS IS” and “AS AVAILABLE” basis. Eden expressly disclaims all warranties of any kind, whether express, implied or statutory, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Eden makes no warranty that (i) the Services will meet your requirements, (ii) the Services will be uninterrupted, timely, secure, or error-free, or (iii) the results that may be obtained from the use of the Services will be accurate or reliable.

**Limitation of Liability**
You understand and agree that Eden will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or damages for loss of profits including but not limited to damages for loss of goodwill, use, data or other intangible losses (even if Eden has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from: (i) the use or the inability to use the Services; (ii) your access, use, creation of, or interaction with any Content, Character or Generations; (iii) your sharing with any third party of any Content, Character or Generations; (iv) unauthorized access to or alteration of your transmissions or data; (v) statements or conduct of any third party (including users) on the Services; or (vi) any other matter relating to the Services. In no event will Eden’s total liability to you for all damages, losses or causes of action exceed the greater of: (i) $100; or (ii) the amount you paid Eden (if any) in connection with your use of the Services.Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations set forth above may not apply to you. If you are dissatisfied with any portion of the site or with these terms of use, your sole and exclusive remedy is to discontinue use of the Services.Dispute Resolution By Binding ArbitrationThis section affects your rights so please read it carefully.**Agreement to Arbitrate.**This Dispute Resolution by Binding Arbitration section of the Terms is referred to in these Terms as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and Eden, whether arising out of or relating to these Terms (including any alleged breach thereof), the Website or Services, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into these Terms, you and Eden are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.Prohibition of Class and Representative Actions and Non-Individualized Relief.You and Eden agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless both you and Eden agree otherwise, the arbitrator may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. Also, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party’s individual claims. Pre-Arbitration Dispute Resolution. Eden is always interested in resolving disputes amicably and fairly, and so if you have concerns, we strongly encourage you to first contact us about them at support@edencares.co. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Eden should be sent to: Eden. 440 Davis Court, #1416, San Francisco, 94111 (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If Eden and you do not resolve the claim within 60 calendar days after the Notice is received, you or Eden may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Eden or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Eden is entitled.**Arbitration Procedures.**Arbitration will be conducted by a neutral arbitrator in accordance with JAMS’ Streamlined Arbitration Rules and Procedures (collectively, the “JAMS Rules”), as modified by this Arbitration Agreement. For information on JAMS, please visit its website, [https://www.jamsadr.com](https://www.jamsadr.com/). If there is any inconsistency between any term of the JAMS Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Terms and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.Unless Eden and you agree otherwise, any arbitration hearings will take place in San Francisco, CA. If the parties are unable to agree on a location, the determination shall be made by JAMS. If your claim is for $10,000 or less, Eden agrees that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic or video conference hearing, or by an in-person hearing as established by the JAMS Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the JAMS Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. Costs of Arbitration. Payment of all filing, administration, and arbitrator fees will be governed by the JAMS Rules, unless otherwise provided in this Arbitration Agreement.

**Confidentiality.**
All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.**Severability.**If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of the subsection above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void. The remainder of the Terms will continue to apply. Future Changes to Arbitration Agreement. Notwithstanding any provision in these Terms to the contrary, Eden agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending Eden written notice within thirty 30 calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).**Modification and Termination of Services**We are constantly innovating and changing our Services, and we may add or remove functionalities or features, and we may suspend or stop a Service altogether.**Termination**You agree that Eden, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Services and remove and discard any content within the Services, for any reason, including, without limitation, for lack of use or if Eden believes that you have violated or acted inconsistently with the letter or spirit of these Terms. Eden may also in its sole discretion and at any time discontinue providing the Services, or any part thereof, with or without notice. You agree that any termination of your access to the Services under any provision of these Terms may be effected without prior notice, and acknowledge and agree that Eden may (but has no obligation to) immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Services. Termination of your account or access to any component of the Services will not terminate Eden’s rights to your Content. Further, you agree that Eden will not be liable to you or any third party for any termination of your access to the Services.**General Entire Agreement.**These Terms constitute the entire agreement between you and Eden and govern your use of our Services, superseding any prior agreements between you and Eden with respect to the Services.**Choice of Law, Jurisdiction, Venue.**These Terms are governed by the laws of the State of California without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and Eden agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Santa Clara County, California.**Severance**.If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties agree that the court should try to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.**No Waiver.**Any failure of Eden to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision. Expiration of Claims. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or these Terms must be filed within one year after such claim or cause of action arose or be forever barred. Assignment. You may not assign these Terms without the prior written consent of Eden, but Eden may assign or transfer these Terms, in whole or in part, without restriction.**Indemnity**You agree to indemnify and hold harmless Rosebud and its affiliates, officers, directors, employees, agents, and third-party service providers from any losses, liabilities, damages, claims, and expenses, including legal fees, arising out of or related to your use of the Services or any violation of these Terms.**Notice**.Notices to you may be made via either email or regular mail. The Site may also provide notices to you of changes to these Terms or other matters by displaying notices or links to notices generally on the Services.**Changes to these Terms**We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. Any such changes will become effective no earlier than 14 days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your continued use of the Services after the date any such changes become effective constitutes your acceptance of the new Terms.**Contact Us**If you have any questions about our Services, or to report any violations of these Terms, please contact us at support@edencares.co.